Privacy Policy

1. Who We Are

The data controller is reachable at 14 Ulster Way, Armagh, BT61 OP56, Northern Ireland, by phone +353 56 901 2345, or support@irelandprisontour.shop. We publish guidance only and do not operate the museum's ticketing platform.

2. What Personal Data We Collect

We collect the following categories of personal data:

• Contact form submissions: Name, email, and message body sent voluntarily through the contact page.
• Technical data: IP address, browser type, operating system, and pages visited, collected automatically when you access this website.
• Cookie and localStorage data: We use localStorage to store your cookie consent preference (key: cookieConsent_irelandprisontour.shop). No tracking cookies are set without your consent.

3. How We Use Your Personal Data

Contact form data

Used only to answer your note. Marketing use requires a separate opt-in.

Technical data

Supports security monitoring and uptime; we avoid singling out individuals from these logs.

Cookie consent preference

Stored in your browser's localStorage to remember your preference and avoid showing the consent banner on repeat visits.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: For cookie and localStorage use, where you have provided explicit consent via the cookie banner.
• Legitimate interests: For technical data collected to maintain website security and performance.
• Contract performance: For contact form data, to respond to your enquiry as requested.

5. Cookies and localStorage

Consent lives in localStorage rather than cookies. You will not find ad pixels, analytics SDKs, or third-party trackers here. Declining leaves no record, so the banner returns next session.

You can clear localStorage data at any time via your browser settings (Settings > Privacy > Clear browsing data).

6. Data Retention

Form messages are purged within twelve months; server logs rotate after ninety days. localStorage consent survives until you wipe site data manually.

7. Data Sharing and Third Parties

There is no sale, lease, or marketing share of personal data, and no outsourced analytics or social pixels. Processing stays within the EEA and UK.

8. Your Rights

Under GDPR and applicable UK data protection law, you have the following rights:

• The right to access your personal data held by us
• The right to rectification of inaccurate data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing based on legitimate interests
• The right to withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at support@irelandprisontour.shop. We will respond within 30 days.

9. Security

HTTPS encryption protects pages in transit, and internal handling follows proportionate security controls. Because the form uses mailto, remember that email itself may lack end-to-end encryption.

10. Contact and Complaints

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at support@irelandprisontour.shop or by post at 14 Ulster Way, Armagh, BT61 OP56, Northern Ireland.

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant supervisory authority. In Ireland, this is the Data Protection Commission (dataprotection.ie). In the UK, this is the Information Commissioner's Office (ico.org.uk).